Frequently Asked Questions
Used vehicles
What services does the used vehicle department offer?
Vehicle sales, purchasing, consignment, exchange, and search by individual order.
Where can I view the vehicles for sale?
On our website htl.lt/lt/used-vehicle/search or in person at our yard at Liepkalnio 200F, LT-13242 Vilnius. We recommend scheduling a viewing in advance by calling +370 635 433 33.
Is the vehicle inspected before sale?
Vehicles for sale are ours or provided by trusted partners. If needed, a thorough inspection can be performed at our workshop.
Can I get a detailed vehicle repair history?
If available – we provide service history, repair records, and other related documentation. Not all used vehicles have a complete history, but we always share all known information.
Is vehicle reservation possible?
Yes, a vehicle can be reserved in advance by agreeing on the terms and paying a reservation fee.
Do you help with transportation?
Yes, we can help organize vehicle transportation within Lithuania and abroad. Transportation cost depends on the distance and vehicle type.
Can I purchase a vehicle through leasing?
Yes, we cooperate with leasing companies and can help arrange leasing or financing. In certain cases, we offer installment payments.
Do you sell vehicles abroad?
Yes, we have experience working with international buyers and handle export and other necessary shipping documents.
What documents will I receive when purchasing a vehicle?
The buyer receives a purchase-sale agreement, handover act, invoice, short-term insurance, and other necessary documents (registration, export – if applicable).
Is vehicle exchange possible?
Yes, we can offer to exchange your vehicle for another one selected from our fleet.
How to contact us regarding a specific offer?
You can contact us by phone +370 635 433 33 or email lukas@htl.lt. We will gladly answer all additional questions.
Truck wash
Do you have a vehicle washing facility?
Yes, we have a vehicle washing facility and wash all types of vehicles. You can register at a convenient time at HTL.lt Washing Center.
Do you perform disinfection washes?
Yes, we perform disinfection washes and issue a compliant disinfection certificate required for transporting food, pharmaceutical, and other cargo.
How much do washing services cost?
You can find washing services and registration at HTL.lt Washing Center.
How much do workshop services cost?
Semi-trailer work – €45 / standard hour + VAT, truck work – €50 / standard hour + VAT. If the customer brings their own parts, €10 + VAT per hour is added to the rate.
How can I contact you or register?
Phone: +370 686 73436
Email: justinas@htl.lt
Where are the workshop and washing center located?
The workshop and washing center are located at Liepkalnio g. 200F, Vilnius.
Workshop
What types of vehicles do you repair and service?
We provide repair and maintenance services for all heavy-duty vehicles – trucks, trailers, semi-trailers, and other commercial vehicles, regardless of manufacturer or model.
Do you perform various repair and maintenance work?
Yes, we perform repair and maintenance work of varying complexity – from diagnostics and routine maintenance to complex mechanical, electrical, and aggregate repairs.
Do you help prepare vehicles for technical inspection?
Yes, we prepare vehicles for technical inspection, eliminate identified deficiencies, and help successfully pass technical inspections.
Do you accept customers with their own parts?
Yes, we accept customers with their own parts and perform installation and repair work in compliance with technological requirements.
Do you perform diagnostics for trucks, trailers, and semi-trailers?
Yes, we perform computer diagnostics, ABS, EBS, ECAS, AdBlue, DPF system diagnostics, as well as brake, chassis, and suspension inspections.
Do you perform suspension, chassis, and brake repair work?
Yes, we perform suspension and chassis repairs for trucks, trailers, and semi-trailers, wheel alignment, brake system repairs, and brake disc machining without removing from the axle.
Do you repair engines, gearboxes, and other aggregates?
Yes, we repair gearboxes, steering columns, turbochargers, starters, generators, and other aggregates.
Do you perform maintenance for trucks and other commercial vehicles?
Yes, we perform full maintenance: oil and filter changes, all fluid checks, and air conditioning system servicing.
Do you perform wheel and tire work?
Yes, we perform wheel and tire mounting, balancing, and tire repair for heavy-duty vehicles.
Do you service refrigeration units?
Yes, we service Schmitz Cargobull, Carrier Transicold, and Thermo King refrigeration units – we perform diagnostics, oil and filter changes, and repair work.
Do you perform welding and metalworking?
Yes, we perform welding of carbon steel, stainless steel, aluminum, and other metals, straightening of metal structures, and other metalwork repairs using induction equipment.
Do you perform warranty repair work?
Yes, we perform manufacturer warranty repairs, including Schmitz Cargobull and KRONE, in compliance with manufacturer requirements.
Do you perform repair work after road accidents?
Yes, we perform post-accident repairs – from damage assessment to full vehicle restoration.
Do you perform inspections and prepare repair estimates after road accidents?
Yes, we perform post-accident inspections and prepare repair estimates for insurance companies and customers.
Do you administer insurance claims?
Yes, we administer insurance claim and post-accident repair processes, prepare documentation, and coordinate the entire workflow.
Semi-trailer rental
What types of semi-trailers do you rent?
We rent the following types of semi-trailers:
Curtainsider semi-trailers: standard, TIR, HUCKE-PACK, with tail lift, MEGA, MEGA with Double Deck system.
Refrigerated semi-trailers: with Double Deck system, multi-temperature, MEGA with Double Deck system, MEGA multi-temperature.
Box semi-trailers: with Double Deck system.
Which manufacturer's semi-trailers do you rent?
Schmitz Cargobull.
Which manufacturer's refrigeration units are installed on refrigerated semi-trailers?
Carrier Vector 1550 and Thermo King SLX 300i.
Is insurance included in the rental price?
Yes, CASCO and MTPL insurance are included in the price.
For what period do you rent semi-trailers?
Flexibly – from 1 week to 5 years. Short-term rental for days or weeks is also available.
What is the rental price of a refrigerated semi-trailer?
From 1200 to 1400 EUR + VAT / month.
What is the rental price of a curtainsider semi-trailer?
From 540 to 600 EUR + VAT / month.
What is included in the semi-trailer rental price (excluding insurance)?
All wear parts and routine repairs: tires, chassis and unit maintenance, technical inspections, chassis and electrical system repairs, etc.
What is not included in the rental price?
Damages caused by driver fault (e.g., blown or cut tire, broken lights, mechanical damage).
Is the semi-trailer mileage limited?
No, mileage is unlimited.
Do the semi-trailers have a lifting axle?
No, they do not.
Do curtainsider semi-trailers have a pallet box?
They do not have a pallet box, but they have a large metal storage box.
Can I pick up / rent a semi-trailer in Western Europe?
For contracts longer than 6 months, we can deliver the semi-trailer to a specified address in Western Europe.
Can technical inspection be done in Western Europe?
Yes, it can be done in Germany.
Can repairs be done in Western Europe?
Yes, they can.
Are there additional charges if repairs or inspections are done in Western Europe?
No, no additional charges apply.
Where can I find your service network?
You can find our service network here: https://www.htl.lt/lt/rent
Is an initial deposit required?
No deposit is required, but the rental fee is paid one month in advance.
Do curtainsider semi-trailers have XL code?
Yes, they do.
Do curtainsider semi-trailers have a perforated frame?
Yes, they do.
Do refrigerated semi-trailers have a Double Deck system?
Yes, they do.
What to do if a repair is needed?
Contact the rental manager – you will discuss the situation together and the optimal solution will be found.
Who to call if a breakdown occurs outside working hours?
If the breakdown requires an immediate solution – call the rental manager.
Where do I pick up the semi-trailer?
Liepkalnio g. 200F, Vilnius.
Can the rental be extended after the term expires?
Yes, the rental can be extended.
Are discounts available for long-term rental or larger quantities?
Each case is evaluated individually.
Do prices vary depending on the season?
No, prices do not change.
From when is the rental price calculated?
From the signing date of the handover act (pick-up day).
Is a deductible applied? What is the amount?
Yes, a 500 EUR deductible applies.
Do you rent to individuals?
No, we rent only to companies.
What documents are needed to rent a semi-trailer?
Company registration details.
Can a foreign company rent?
Yes, it can.
What is the semi-trailer return process?
The semi-trailer is returned to Liepkalnio g. 200F, Vilnius, or by individual agreement.
Is it allowed to use the semi-trailer by third parties?
Yes, but all related responsibility lies with the client.
What happens if the client terminates the contract early?
The client must notify according to the procedure and terms stipulated in the contract.
Why is it worth renting rather than buying a semi-trailer?
- No initial down payment required
- Fixed and predictable expenses
- Lower administrative costs
- More time for core business
- Avoidance of rising interest and insurance costs
- Flexibility to change semi-trailer type by season
Do you have long-term clients and testimonials?
Yes, we work with more than 170 long-term clients who can confirm our experience and reliability.
Spare parts
Does this part fit a specific truck / semi-trailer based on VIN or technical data?
Yes, we can verify part compatibility by VIN number or technical data (make, model, year, axles, engine, etc.). This ensures proper compatibility.
Is it an original or aftermarket part? Which do customers usually choose?
We can offer both original and aftermarket parts. In practice, most customers choose original parts or aftermarket alternatives (considering the price-quality ratio).
What is the manufacturer and country of origin of this part?
Original parts come directly from manufacturer representatives, so their origin is known. Aftermarket parts may be manufactured in various countries worldwide.
Do you have this part in stock? What is the delivery time?
If the part is in stock – it can be picked up immediately, with delivery within 1 business day. If ordering is required – delivery may take from 2 to 30 business days, depending on part availability.
What is the final price including delivery?
The final price depends on the manufacturer. Delivery within Lithuania is free. The exact price is provided after part selection.
Is a warranty provided? How long is it valid and what are the conditions?
Yes, all new parts come with a warranty – usually from 6 to 12 months. The warranty is valid if the part was installed in compliance with manufacturer requirements.
What are your working hours?
We work Monday–Friday from 8:00 to 17:00, we do not work on weekends.
Can I return or exchange a part if it does not fit?
Yes, a part can be returned or exchanged within 14 days of purchase if it was not installed, not used, and remains in original packaging. Parts selected by individual order with VIN number are considered special orders and are non-returnable.
Do you recommend changing other related parts at the same time?
Yes, it is often recommended to replace related parts simultaneously (fasteners, gaskets, bearings, etc.) to avoid repeated repairs.
Do you have alternatives?
Yes, we can offer alternatives as well.
Can you provide the part code?
Yes.
What is the realistic service life of the part?
The realistic service life depends on the selected manufacturer, part type, and operating conditions – loads and regular maintenance.
Do you maintain permanent stock for larger quantities?
We usually stock the most popular parts; for larger quantities, we can ensure regular supply.
Do you offer discounts for larger orders?
Yes, we offer individual discounts for larger orders or regular customers.
Is deferred payment possible?
Yes, we can offer deferred payment options to customers.
Is the part new, refurbished, or used?
The offered part is new. Refurbished or used parts are offered only upon customer request.
HT Logistics
What transport services do you provide?
We provide full truckload (FTL) freight transportation services on international routes across Europe, focusing on long-term partnerships and dedicated solutions.
In which countries do you operate?
We operate in Northern, Western, and Central Europe. Specific directions and routes are tailored to customer needs.
What type of trailers do you use?
We work with standard curtainsider trailers (Code XL, Multi Lock).
What is the age of your truck fleet?
Our fleet consists of modern trucks with an average age of about 2.5 years. The fleet is regularly renewed.
Do your trucks meet the EURO 6 standard?
Yes, all our trucks meet EURO 6 emission requirements.
Can the cargo be tracked in real time?
Yes, all trucks have GPS tracking. We can provide live tracking links or integrate with client systems.
Do you offer dedicated trucks for long-term partnerships?
Yes, we specialize in dedicated truck solutions where specific trucks are assigned to a specific client/need.
How do you ensure service continuity in case of breakdown?
We have backup capacity and clear procedures that allow us to respond quickly and minimize impact on the client.
What documents and certificates do you have?
We hold all mandatory EU licenses, valid CMR insurance, and other required documents.
How does communication and status updates work?
Our operations team provides proactive updates via email, phone, messaging apps (Viber, WhatsApp, etc.) or through integrated platforms.
Why is it worth choosing your company?
Because we focus on long-term partnerships, high professional standards, and continuous improvement.
Work at HT Logistics
The answers are on the careers page.
- Are you currently looking for long-haul drivers?
- What work schedules do you offer?
- What trucks will I work with?
- How often is the truck fleet renewed?
- Are salaries paid on time?
- Are training and onboarding provided?
- How are drivers supported during trips?
- Are driving and rest time regulations followed?
- Can drivers communicate directly with transport managers?
- Do you help with documents and permits?
- Are you looking for administration and office staff?
- What work environment do you offer?
- Do you use modern IT systems?
- Is remote or hybrid work possible?
- How is employee performance evaluated?
- Are there career and development opportunities?
- How do different departments collaborate?
- What languages are used daily?
- What values define the company culture?
About us
What services do you provide?
- Vehicle sales
- Semi-trailer rental
- Workshop and repair services
- Spare parts trade
- Washing center
- Logistics services
On which platforms can I find information about you?
You can find more information on LinkedIn, YouTube, Facebook, or Instagram.
https://www.facebook.com/Hansetrailer.lt
What is the company contact phone number?
+370 520 348 07
What is the email address for general inquiries?
General email: info@htl.lt
Where can I find more information about services and vehicles?
Detailed information is available on our website https://www.htl.lt/lt.
Where is the company headquarters located?
Address: Liepkalnio g. 200F, 13242 Vilnius, Lithuania.
Where are Hanse Trailer branches located?
The main Hanse Trailer UAB headquarters is in Lithuania, at Liepkalnio 200F, LT-13242 Vilnius. We also work with partners and clients abroad.
In which countries do you operate?
Our operations are focused on the international market.
How many years has Hanse Trailer been operating?
Hanse Trailer UAB has been operating since 2000, continuously growing and expanding its operations.
What are your working hours?
We work Monday–Friday from 8:00 to 17:00.
Are you hiring?
Employee turnover is very low, but we are always looking for motivated specialists. Latest job openings are posted on job portals and through direct contacts.
Where to address general inquiries?
For general inquiries, please contact us by email info@htl.lt or phone +370 520 348 07.
In what languages can I communicate with your team?
You can communicate with the Hanse Trailer team in Lithuanian, English, Russian, Polish, or German. Contacts can be found at https://www.htl.lt/lt/contacts.
Try another word, or call the administration.
Didn’t find the answer?
Call the administration or write to a department.